Returns & Exchanges
At Human, we believe in the perfect fit for every individual, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your purchase doesn't feel right, we are committed to making it right with a seamless and transparent process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, and affix the prepaid shipping label provided via email.
Drop Off Shipping
Hand over your package to the designated carrier at any official drop-off location or schedule a home pickup through our portal.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing